Impact assessment Searching Usability

The Long Tail of Usability

The Stormont Papers resources makes available the debates from the parliament of Northern Ireland (Stormont) from creation in 1921 until the end of Home Rule in 1971.

It’s been available since 2006 and some statistics from the website are available. Of most interest is graph showing the spread of search terms entered by users

graph from stormont papers website

There are two interesting points from this

1) The bulk of your users may not be looking for the things you expect them to be looking for.

2) Pre-arranged hyperlinks on your home page can provide a user-friendly way of letting users get to know a resource’s contents.

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